Emotional Intelligence and Management

This is a talk I gave some time ago – still apt and applicable today and the subject gains more and more resonance.

In here I present some data that suggests that a measure of emotional intelligence [known as Emotional Quotient EQ] decreases with role / seniority.  It suggests that past management level, EQ falls.

I show this and get a reaction of agreement – based on what individuals have seen from their leaders.  But I really believe that the best leaders demonstrate not only exceptional strategic and business acumen, but also high levels of emotional intelligence.  At the end of the day, they only achieve success through the actions of others.  “Others” need to be motivated and inspired to create followers.  Perhaps we can use emotional intelligence to create willing followers?